Frequently Asked Questions
Everything you need to know about creating with Pott'd home pottery kits.
What comes inside a Pott'd home pottery kit?
Each kit includes everything you need to start creating immediately: 2 packs of premium air-dry clay, a set of 8 sculpting tools, 12 acrylic paints, 2 brushes, a pot of sealant, and our easy-to-follow beginner's guide.
Does the clay need to be fired in a kiln or oven?
No, our clay is specifically formulated to air-dry. Simply leave your creation in a cool, dry place for 24-48 hours until it is bone dry and ready for painting.
Can I use my finished pots for food or liquids?
While our sealant makes your creations water-resistant and glossy, air-dry clay remains porous and is not food-safe or 100% waterproof. We recommend using them for decorative purposes, dried flowers, or as trinket dishes.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for unused and unopened kits. If your kit arrives damaged or missing any components, please contact our support team and we will send a replacement immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.